IT Support & Help Desk
Friendly, capable help when something breaks, remotely or on-site across Greenville and the Upstate.
The Confidant Service Plan
Managed IT services for Greenville businesses
Get the power of a dedicated IT department at a fraction of the cost. The Confidant Service Plan covers the day-to-day care of your technology, so your team can focus on the work that pays the bills.
Technology should be a force multiplier, not a business holdup
When IT is handled one emergency at a time, small problems grow into downtime: a server that crashes during payroll, a missed update that lets ransomware in, a backup nobody checked. Managed IT replaces that cycle with steady, proactive care.
As a managed IT company that knows both the technologies we support and how they affect daily work, we focus on two things: keeping your business running, and making the way you work better over time.
What managed IT looks like with Tech Confidant
- Proactive care. We monitor and maintain your systems so issues are caught early, often before anyone notices.
- Real support from real people. When your team needs help, they reach a personable technician who explains things in plain language.
- Security built in. Network monitoring and remediation backed by a team of cybersecurity professionals.
- Backups you can count on. Backup and disaster recovery designed around what your business can't afford to lose.
- Work from anywhere. Secure remote access to office workstations, included free with the plan.
Who it's for
Small and mid-sized businesses in Greenville, Greer, Simpsonville, Taylors and across the Upstate that depend on their computers but don't need, or want, to hire full-time IT staff. We've supported everyone from general contractors to finance teams running ERP systems.
A predictable monthly cost
The Confidant Service Plan starts at $55 per machine per month, so you only pay for the computers we look after. See our pricing, or book a free IT assessment for an exact quote.
I wanted you to know how much I appreciate Joseph's dedication to fix our problems. I think I may have caused him to be late for another appointment this evening because he was helping resolve a big issue with our ERP system. He didn't cause the issue, but he stayed to help resolve the issue. Thank you. You have a great staff, and Joseph was once again exemplary!
Common questions
How much does managed IT cost?
The Confidant Service Plan starts at $55 per machine per month. The exact cost depends on how many computers and servers you have and what they need, and a free IT assessment gives you a firm quote with no obligation.
Do you replace our current IT person?
We can serve as your whole IT department or work alongside someone you already have, handling the day-to-day so they can focus on bigger projects.
What happens when something breaks?
Your team contacts us by phone or through our support portal and reaches a technician who knows your setup. Many issues are fixed remotely in minutes; when hands-on work is needed, we come to you.
How do we get started?
Start with a free IT assessment. We review your current setup, explain what we found in plain language, and recommend a plan sized to your team. There's no obligation.
Related services
Cybersecurity
Network monitoring and remediation backed by cybersecurity professionals, so attacks get caught before they do serious damage.
Backup & Disaster Recovery
Next-generation backup, recovery and collaboration tools that keep your business running through crashes, ransomware and disasters.
Also from Tech Confidant: Data Recovery. Deleted files, dead drives and clicking disks. Tiered pricing from $200, and no data, no charge.
Talk to a real person
Find out what managed IT would look like for you
Tell us what's going on and we'll get back to you. If something is broken right now, call us.
- 864-256-1135
Call for help now - business@mytechconfidant.com
- 153C Brozzini Ct, Greenville, SC 29615
- Existing client? Open a ticket in our support portal