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About us

Technology should be a force multiplier, not a business holdup

Tech Confidant LLC is a managed IT company in Greenville, South Carolina. We know both the technologies we support and the effect technology has on daily life, and we deliver that hard-sought personal touch to every client.

What we believe

We're committed to two things for every client in Greenville and across the Upstate: business continuity, so your company keeps working no matter what, and process improvement, so the way you work keeps getting better.

Technology you can trust

In an era where the programs we know and love get rewritten several times a year, supporting a business well means balancing rapid adoption of the world's best technologies with a consistent support foundation and quality of experience that brings our communities and industries together.

People you can trust

We've all seen the stereotypical IT technician who knows his stuff but is shy around strangers. Some of us have been that very guy! But we believe in being more than a team of elite technicians. Our people are trained from the start to be more than your IT support reps: to treat you like friends and family.

Getting excellent IT service should be more than a masterful display of technical prowess. We're working with the people who use the computers, not just the computers. Whether it's training, service or equipment, we want to make a real, positive difference for the people and community we serve.

Honest data recovery, too

Alongside managed IT, we offer data recovery to individuals and small businesses in the Upstate. We've saved everything from wedding photos to dissertations to fire engine inspection reports, and we've always followed a strict no data, no charge policy.

Invested in our community

Through our Community Investment Program, employers can offer their staff quality PCs and accessories from us, often at prices that beat online retailers.

What our clients say

Our office system completely crashed that houses all our data, accounting and bookkeeping, not to mention contracts. Tech Confidant was able to repair the problem and get us back up and running quickly, minimizing our loss. We had a very good experience and will be using them again in the future. We highly recommend them.

Jamie Hardick General Contractor, Hardick Construction

I wanted you to know how much I appreciate Joseph's dedication to fix our problems. I think I may have caused him to be late for another appointment this evening because he was helping resolve a big issue with our ERP system. He didn't cause the issue, but he stayed to help resolve the issue. Thank you. You have a great staff, and Joseph was once again exemplary!

Rhett Gieck Controller

After all that time, effort, and expenditure, they could have let me have it, but they charged me what I consider to be an amazingly reasonable rate, considering all the work they did. Ever since that time I have tried to refer anyone I know as they have proven capable, persistent, honest, and honorable. I can count the number of times I've encountered all of these qualities in one entity on one hand and for these reasons, I wholeheartedly recommend Tech Confidant to anyone who finds themselves in a similar situation.

David Gordon CEO
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