Managed IT Services
The Confidant Service Plan: proactive monitoring, maintenance and support for a predictable monthly cost. Your IT department, without the overhead.
Operational continuity
Backup and disaster recovery that keeps you in business
Through next-generation backup, disaster recovery and collaboration solutions, we make sure your company keeps doing business in the face of crises, internal and external.
When everything crashes
When Hardick Construction's office system crashed, it took their data, accounting, bookkeeping and contracts down with it. We repaired the problem and got them back up and running quickly, minimizing their loss. The right preparation turns a disaster like that into an inconvenience.
A backup is only as good as your last restore
Many businesses discover their backups were incomplete or out of date on the day they need them. We design backups around what your business can't afford to lose, keep copies away from your office, and check that they work.
Plan for the bad day
- Hardware failure: servers and drives eventually fail
- Ransomware and other attacks
- Fire, flood, theft and power problems
- Human error, like a deleted folder or an overwritten file
Already lost data from a failed drive? Our data recovery service follows a strict no data, no charge policy.
Our office system completely crashed that houses all our data, accounting and bookkeeping, not to mention contracts. Tech Confidant was able to repair the problem and get us back up and running quickly, minimizing our loss. We had a very good experience and will be using them again in the future. We highly recommend them.
Common questions
What's the difference between backup and disaster recovery?
A backup is a copy of your data. Disaster recovery is the plan and the tools for getting your business working again after something goes wrong: which systems come back first, how fast, and from where. You need both.
Can backups protect us from ransomware?
Yes, if they're designed for it: kept separate from your main systems so ransomware can't encrypt them too, and tested so you know you can actually restore.
What if we've already lost data?
Call us. For failed or damaged drives, our data recovery service follows a strict no data, no charge policy.
Related services
IT Support & Help Desk
Friendly, capable help when something breaks, remotely or on-site across Greenville and the Upstate.
Cybersecurity
Network monitoring and remediation backed by cybersecurity professionals, so attacks get caught before they do serious damage.
Also from Tech Confidant: Data Recovery. Deleted files, dead drives and clicking disks. Tiered pricing from $200, and no data, no charge.
Talk to a real person
Make sure the bad day isn't the last day
Tell us what's going on and we'll get back to you. If something is broken right now, call us.
- 864-256-1135
Call for help now - business@mytechconfidant.com
- 153C Brozzini Ct, Greenville, SC 29615
- Existing client? Open a ticket in our support portal