Managed IT Services
The Confidant Service Plan: proactive monitoring, maintenance and support for a predictable monthly cost. Your IT department, without the overhead.
Don't just get IT. Get Confidant.
Managed IT services for Greenville and Upstate businesses
Professional, personable and practical IT from a Greenville team that knows both the technology and the people who use it. We keep your systems secure, backed up and running, so technology becomes a force multiplier instead of a business holdup.
- $0 site IT infrastructure evaluation
- Local team in Greenville, SC
- Remote access free with our service plan
Managed IT services
Service is our business, and we deliver.
With experience across a broad range of businesses and industries, you get the power of a dedicated IT department at a fraction of the cost.
IT Support & Help Desk
Friendly, capable help when something breaks, remotely or on-site across Greenville and the Upstate.
Cybersecurity
Network monitoring and remediation backed by cybersecurity professionals, so attacks get caught before they do serious damage.
Backup & Disaster Recovery
Next-generation backup, recovery and collaboration tools that keep your business running through crashes, ransomware and disasters.
Remote Workforce
Easy, powerful, secure remote access to office workstations, included free with the Confidant Service Plan.
Employee PC Purchase Program
A perk you can offer your staff: quality PCs and accessories from us, often at prices that beat online retailers.
Also offered: Data Recovery
Deleted files, dead drives and clicking disks. Tiered pricing from $200, and no data, no charge.
Why Tech Confidant
Don't just get IT. Get a confidant.
Technology you can trust
The programs your business depends on get rewritten several times a year. We balance adopting the best new technology with a consistent support foundation and quality of experience you can count on.
People you can trust
We've all met the IT technician who knows his stuff but is shy around strangers. Our people are trained from the start to be more than support reps. We work with the people who use the computers, not just the computers.
Invested in the Upstate
We're a Greenville company serving businesses across the Upstate. Through our Community Investment Program, employers can even offer staff discounted PCs and accessories.
Getting started
How it works
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Free IT assessment
We evaluate your site's IT infrastructure at no cost: computers, network, security and backups.
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A plan that fits
We recommend practical fixes and, if it's a fit, a Confidant Service Plan sized to your team.
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Ongoing care
We monitor, maintain and support your systems, and keep improving how your technology works for you.
Reviews
Rated 5.0 on Google
Testimonials
What our clients say
Our office system completely crashed that houses all our data, accounting and bookkeeping, not to mention contracts. Tech Confidant was able to repair the problem and get us back up and running quickly, minimizing our loss. We had a very good experience and will be using them again in the future. We highly recommend them.
I wanted you to know how much I appreciate Joseph's dedication to fix our problems. I think I may have caused him to be late for another appointment this evening because he was helping resolve a big issue with our ERP system. He didn't cause the issue, but he stayed to help resolve the issue. Thank you. You have a great staff, and Joseph was once again exemplary!
After all that time, effort, and expenditure, they could have let me have it, but they charged me what I consider to be an amazingly reasonable rate, considering all the work they did. Ever since that time I have tried to refer anyone I know as they have proven capable, persistent, honest, and honorable. I can count the number of times I've encountered all of these qualities in one entity on one hand and for these reasons, I wholeheartedly recommend Tech Confidant to anyone who finds themselves in a similar situation.
Pricing
Straightforward pricing
Know what you'll pay before we start. Your free assessment comes with an exact quote.
Free IT assessment
$0
An evaluation of your site's IT infrastructure, with no obligation.
Book an assessment Managed IT
Confidant Service Plan
From$55 per machine / month
Managed IT: monitoring, maintenance, support and security. Remote access included free.
See pricingData recovery
From$200
Tiered pricing and a strict no data, no charge policy.
Data recovery pricing Service area
Serving Greenville and the Upstate
From our office in Greenville we support businesses across the Upstate, remotely and on-site.
- Greenville
- Greer
- Taylors
- Simpsonville
- Fountain Inn
- Travelers Rest
- Pelham
- Piedmont
- Pelzer
- Woodruff
- Reidville
Questions about managed IT
What are managed IT services?
Managed IT services means a provider like Tech Confidant takes ongoing responsibility for your business technology for a predictable monthly cost. Instead of calling someone only when something breaks, you get proactive monitoring, maintenance, security, backups and help-desk support: the power of a dedicated IT department at a fraction of the cost.
How much do managed IT services cost?
The Confidant Service Plan starts at $55 per machine per month. The exact cost depends on how many computers and servers you have and what they need, and a free IT assessment gives you a firm quote with no obligation.
What does the free IT assessment include?
It's a $0 evaluation of your site's IT infrastructure. We look at your computers, network, security and backups, then walk you through what we found and what we'd recommend. There's no obligation.
Can you help if something is broken right now?
Yes. Call 864-256-1135 and tell us what's happening. Existing clients can also open a ticket in our support portal. You don't need a service plan: on-demand support is available.
What are your business hours?
We're open Monday to Friday 8 AM to 6 PM; Saturday 9 AM to 3 PM; closed Sunday. Our office is at 153C Brozzini Ct in Greenville; please call or send the form before dropping anything off.
Talk to a real person
Get a confidant for your business IT
Tell us what's going on and we'll get back to you. If something is broken right now, call us.
- 864-256-1135
Call for help now - business@mytechconfidant.com
- 153C Brozzini Ct, Greenville, SC 29615
- Existing client? Open a ticket in our support portal